Seven consultancy services
Import-process and ASYCUDA support, compliance, bonded warehouses, restitution requests, objections and appeals, Article 128 exemptions and support for new trading businesses.
Case study · Aruba
Attentive Customs Consulting
An independent customs consultant needed his first website. I designed and built a place to explain his services, publish guidance and receive enquiries.
attentiveconsultancyaruba.com
- Client
- Attentive Customs Consulting
- Sector
- Customs & import consultancy
- Location
- Aruba
- Year
- 2025
- Engagement
- Design and build, end to end
- Language
- Dutch
- Built with
- Next.jsTailwind CSSTypeScriptCustom CMSSupabaseVercel
Starting from nothing.
Attentive had no website before this project. The owner needed to present his expertise in ASYCUDA filings, bonded warehouses, restitution requests and Article 128 exemptions.
The site needed to explain the consultancy's work and give importers a clear way to ask for help.
Organising the content.
A list of services was only part of the brief. The site also needed practical information for people dealing with customs procedures.
I organised the content into services, an import-process guide, topic pages, a glossary and an FAQ. Visitors can read the information relevant to their question and contact the consultant.
What I built.
Questions about customs and importing
Sixteen-plus questions across six categories, covering the consultancy, compliance, documentation, bonded warehouses, restitution and starting a business.
Shipping and customs glossary
A glossary of more than twenty shipping and customs terms, including ETD, FOB, HS-code and VGM.
Content editing through a CMS
The owner can edit services, FAQs and guides through a CMS. Written documentation explains how to update the content.
Contact by form, WhatsApp or phone
An enquiry form, WhatsApp, phone and office address. The consultancy states a reply time of one business day.
How the project ran.
01
Planning, before anything was built
We agreed what the site needed to explain and how visitors would contact the consultancy before designing the pages.
02
Planning the page structure
The page structure followed that plan: services, the import process, guides, a glossary and an FAQ.
03
Short feedback loops
The owner reviewed the site in two refinement sessions. We used his feedback to adjust the content and presentation.
04
CMS handover and documentation
I handed over the CMS with written documentation so the owner could publish updates himself.
Design and technical choices.
Dutch only, deliberately
The site is in Dutch, matching the consultancy's intended audience and the material it publishes.
Speed and search as part of the build
I included on-page search setup and checked loading performance as part of the build.
Handover as a deliverable
The CMS documentation covers the content the owner can change, with a walkthrough at handover.
Guides at their own URLs
Guides and explanations have their own pages, so they can be found individually and sent to a client as a direct link.
The result.
The site went live in 2025. Visitors can browse the consultancy's services, read guidance and contact the owner.
The owner maintains the content through the CMS, including new services, revised guidance and FAQ answers.
This was my first paid freelance client project. It gave the consultancy a website it owns and can keep current.
Giancarlo was really easy to work with. We sat down together at the start and worked out what I needed from the website. He knows his stuff, but he explained things in a way I could understand and listened when I wanted to change something. He made those changes and took care with the details. What I appreciated most was that he took the time to show me how everything worked and left me clear instructions to refer back to. The handover felt straightforward, and I felt comfortable taking over the site myself.
Tell me about your project.
Tell me what you're working on. I'll tell you how I'd build it, what it would take, and whether I'm the right person for it. No obligation.